Selecting Effective Emergency Manager
Effective Emergency Manager – Who is an effective Emergency Manager?
1. Good Emergency Manager. A good emergency manager or planner will be committed to the community where he is living in. This is the primary criteria for selection. Knowledge about emergency management concepts and practices would be another essential aspect. He should have intimate knowledge about the locality or community, should have been personally involved in preparation of the plan for emergency response and should have total confidence of the community leaders as well as the administration.
2. Personal Attributes. These include a pleasant and communicative personality, courage and compassion, hard work and endurance to withstand the rigors of long hours would be essential attributes. A cool and calm nature will facilitate facing the crisis with equanimity. The ability to work under intense pressure and take calculated risks would also be essential. So would be decisiveness, drive and determination to face odds and get the things done speedily. A compassionate nature will add to his value as it would enable him to empathize with the plight of the populace.
3. Resources Available. The key resources that should be available include a core group of experts who can handle the emergency effectively; these could be the local fire brigade or former National Guard personnel who can direct operations immediately on occurrence of a disaster. Communication is a critical facet. Availability of emergency response teams in terms of fire brigade personnel, medical teams, hospital staff and electricity, water and communication restoration staff will be essential. In addition there is a need to ensure that adequate transport, medicines and diagnostic material is available. Heavy equipment should also be available such as dozers, plant and machinery.
4. Availability at Present. At present such resources are available but not directly at the disposal of the emergency coordinator and have to be sought from diverse sources.
Mass Casualty Incident
1. Role Emergency Managers. The emergency manager plays a critical role in the event of a mass casualty event. He provides the first interface for the community and the relief organizers, possibly a hospital for coordination and facilitation of assistance. The emergency plan would have catered for such a contingency, the emergency manager would be the best person who will be in picture of the same and hence will be able to take appropriate action keeping the specific situation in view for rescue and relief. He should be able to mobilize additional medical resources from within the community such as doctors and nursing staff. In addition he should be able to muster additional resources from outside the community as transport, ambulances and emergency medicine supply. The emergency manager will also act as a spokesman for the community to ensure that there is sufficient communication between the medical agencies and the community.
2. Role – Public Safety Agencies. Public safety and resource agencies will have a very important role to play in emergency involving large casualties. Their primary role will be to ensure that all services such as electricity, water, and communications, including line, radio and cable are functional. They will also cater for back up for essential services so that there is continuous supply of electricity and water especially to hospitals. They have to ensure that road and rail communication links are kept open to facilitate move in of casualties and cater for emergency evacuation. Similarly the air field and helipad will have to be cleared.